Services
Viaduct has become New Zealand’s leading independant eftpos company by understanding the market and focusing on the customer. We have removed the need for finance companies to be involved and built hardware flexibility into our offering.
We stand by our advice, all of our reps have experience in the payments industry and are very knowledgeable on all the terminal options. Our independence and expertise have been recognised by Paymark and Telecom as we are partners of both.
We have a direct billing relationship with our customers and there is one phone number to call for all their requirements.
Viaduct stocks every eftpos terminal available in New Zealand, so we can fit the terminal to the business. The customer chooses the eftpos terminal, contract length, start-date, and installation options.
We have launched some of the more popular products in the New Zealand market including Prepaid eftpos, New Business Assurance and Broadband eftpos.
Businesses also have our guarantee that they won’t lose their eftpos service at any stage during the changeover period.
At the core of the relationship is a customer focused agreement and a complete product suite.
Viaduct guarantees that our customers will save at least 10% on their existing eftpos service.
Key strengths of Viaduct
An existing hardware service and support model, along with ‘first in class’ database management tools.
A trusted supply, service and support brand in the broadband eftpos segment of the SME market.
Technically savvy, high performing sales force with the knowledge and skill to explain advanced technologies in terms of the benefits to the end user.
Established links into a nationwide onsite support network.